NextCare Locations in Benbrook, TX

This is our family's favorite place to get urgent care. The facility is spotless and every person on staff is beyond friendly. I made an appt the night before and thankfully got in right at my appt time. No waiting!

Appointment/ Check in online convenient and easy. Used took Medicare and TRICARE for Life insurance.!This is my third visit to this particular Prime Care clinic. The staff from receptionist to provider very friendly and professional. I was thankful provider asked permission for COVID test and I agreed since I did have some of the symptoms. Test negative! I do have a regular doctor but closed on Saturday. This facility is ten minutes from my home. I will keep coming here due to proximity! Wait time was reasonable. Thank you for easing my mind of diagnosis.😇

Only thing they did not explain is wait time on covid test. They said 2 to 3 days but not whether or not that included weekends

If and when we need a medical evaluation or test, we will start coming to this facility. This was our first visit and were not disappointed.

The service was awesome for a Monday morning. Everyone was professional, polite and friendly. I dont typically use PrimaCare for myself, however going forward, I will. I did a walk in to have my grandson tested for Covid.

It was easy simple. I walked in early in the morning, got checked in, they gave me a time, and I came back and got tested. We need more services like this at such a time.

In and out in less than 50 minutes. Got a Covid test so I could visit one in rehab.

In and out in less than 50 minutes. Got a Covid test so I could visit one in rehab.

My husband and I were very nervous about being exposed to COVID. Every nurse and practitioner was so helpful and calming, even while doing the tests. Thank you for your knowledge and compassion.

Staff was very nice and professional enjoyed my stay and I got what I needed in a very good timely manner my rapid covid test, would visit again when I need medical help.

Everyone was super sweet!! They covered all their bases. I had a covid test to go back to work and they gave me a dr excuse to go back to work. Very helpful.

Everyone was super sweet!! They covered all their bases. I had a covid test to go back to work and they gave me a dr excuse to go back to work. Very helpful.

They knew what test & got it. Great place.

This is my second visit to PrimaCare for Covid testing. The first visit was wonderful and it was a smooth process. The second visit was great up to the point of speaking with the doctor. Her name is Shana Fakkel. I wanted to retest to make sure I am negative and be able to leave home isolation from being almost two weeks in a room, have peace of mind to be close to my parents which both are 65+ years of age, I live with them and not live with the uncomfortable feeling that I can be COVID-19 positive and affect the people around me. In short, Ms. Fakkel, which I will not even want to call her by Dr. had the audacity of questioning my retesting decision by asking why I would want to make my health insurance pay for another test to have peace of mind. I was shocked! First of all, that is none of her damn business and I have the right to test whenever I feel like it and charge my insurance whenever I feel like it if I PAY FOR IT! Second, she should do her job more professionally and not use a criticizing tone to her patients. I was NOT happy! On a positive note, I still got my test and the rest of the staff is great, so I still recommend this clinic, but it’s sad that one person can ruin it for everyone. I hope to not see her again in the future if I decide to return to PrimaCare.

I went for COVID-19 testing and wanted the rapid test. Front desk person was rude when telling me that they did not provide it. Website stated that it was available. I really preferred rapid test because I am 65 and my husband is immune compromised.

Surprised to see No Hand Santizers in Waiting Room. Disappointed no Rapid COVID tests were available.

Walked in for a rapid covid test. Front desk person was friendly and welcoming. Very professional and friendly. Triage nurse was great. Made me feel comfortable. Very informative and kept me updated on everything.

Quick Covid test went fast in and out in 45 minutes.

I only went for a rapid covid test. Staff was awesome. Would totally go here if needed urgent care!

Usually this facility is very clean.. they've become lax. They were not cleaning chairs are counter between customers. There was hair in the chair where I was asked to sit so my blood pressure could be taken. There was a kid running without a mask. Finally I told the Mom she needed to put mask on all of her kids. The employees need to be more conscious about keeping surfaces clean especially with Covid floating around. Also the receptionist shouldn't lean thru the window asking about who's getting Covid test. I felt it was a privacy violation. Bottom line...I've had much better visits at this facility.