Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

AVAILABLE TIMES

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Quest Diagnostics

6800 Palm Ave, Sebastopol, CA 954726800 Palm Ave

Open 4:30 pm

Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
SatClosed
SunClosed

4.55(526 reviews)

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

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Quest Diagnostics

990 Sonoma Ave, Santa Rosa, CA 95404990 Sonoma Ave

Open 5:00 pm

Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 7:30 am - 12:00 pm
SunClosed

4.59(580 reviews)

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

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Quest Diagnostics

1550 Professional Dr, Petaluma, CA 949541550 Professional Dr

Open11:30 am

Mon 7:30 am - 11:30 am
Tue 7:30 am - 11:30 am
Wed 7:30 am - 11:30 am
Thu 7:30 am - 11:30 am
Fri 7:30 am - 11:30 am
SatClosed
SunClosed

4.53(482 reviews)

I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.

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Quest Diagnostics

421 March Ave, Healdsburg, CA 95448421 March Ave

Open 4:00 pm

Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
SatClosed
SunClosed

4.49(537 reviews)

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Quest Diagnostics

386 Perkins St, Sonoma, CA 95476386 Perkins St

Open11:30 am

Mon 7:00 am - 11:30 am
Tue 7:00 am - 11:30 am
Wed 7:00 am - 11:30 am
Thu 7:00 am - 11:30 am
Fri 7:00 am - 11:30 am
SatClosed
SunClosed

4.29(412 reviews)

I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.

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Quest Diagnostics

950 Las Gallinas Ave, San Rafael, CA 94903950 Las Gallinas Ave

Open11:30 am

Mon 7:30 am - 11:30 am
Tue 7:30 am - 11:30 am
Wed 7:30 am - 11:30 am
Thu 7:30 am - 11:30 am
Fri 7:30 am - 11:30 am
SatClosed
SunClosed

4.17(600 reviews)

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

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Quest Diagnostics

711 D St, San Anselmo, CA 94960711 D St

Open11:30 am

Mon 7:30 am - 11:30 am
Tue 7:30 am - 11:30 am
Wed 7:30 am - 11:30 am
Thu 7:30 am - 11:30 am
Fri 7:30 am - 11:30 am
SatClosed
SunClosed

4.2(569 reviews)

I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.

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