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ERS Care on Demand Urgent Care
Brookfield, WI 53045-2755
Hours of operation
- Monday 8:00 am - 10:00 pm
- Tuesday 8:00 am - 10:00 pm
- Wednesday 8:00 am - 10:00 pm
- Thursday 8:00 am - 10:00 pm
- Friday 8:00 am - 10:00 pm
- Saturday 8:00 am - 10:00 pm
- Sunday 8:00 am - 10:00 pm
About ERS Care on Demand Urgent Care
ERS Care on Demand Urgent Care is an urgent care center in Brookfield, WI located at 19035 W Capitol Dr., Suite 101. They are open 7 days a week seeing walk-in patients in Brookfield. ERS Care on Demand Urgent Care appears to be individually owned and operated and not part of a larger network of urgent care clinics. There are, however, 2 walk-in clinics within 20 miles of Brookfield in cities including Wauwatosa and Pewaukee.
As an urgent care center, ERS Care on Demand Urgent Care provides non-emergent medical care most typically referred to as urgent care services. This category of medicine includes the treatment of allergies, asthma, broken bones and sprains, burns, cold and flu symptoms, ear, sinus and respiratory infections, insect and animal bites, stomach viruses, skin rashes and most other non-life threatening injuries, illnesses and conditions. Additionally common health assessments are typical service offerings including annual and school physicals and STD tests. While this urgent care does offer assistance with immediate health care needs, if you are suffering from a true medical emergency, go to the emergency room in Brookfield, WI or call 911 immediately.
Map and Directions
Ratings and Reviews
Posted on May 05, 2014 | Visited this location May 04, 2014
- Wait Time
We found the name of this excellent clinic online and its proximity to my location made it an easy choice. While visiting my mother in Brookfield, I experienced a severe sore throat, earache, and cough. Because my mother is in her 90s, I did not want to expose her to anything contagious. Because she's my mother, she was anxious to see me get treatment. Since it was 8:00 pm on a Sunday evening, we were not sure if anything other than the Emergency Room at the local hospital would be available.
The online posting had the wrong hours posted, but we called hoping to hear their information for the following morning. Surprised to hear a human voice rather than an answering machine, we discovered that the clinic is open from 8:00 am until 10:00 PM, not 10:00 am, as listed. The receptionist was pleasant; she gave precise directions and reassured us that the insurance I carry was accepted.
The exterior of the clinic was well marked (it's in an upscale shopping center); the waiting room was welcoming and arranged so that patients did not have to sit too closely to one another. Our presence was quickly acknowledged and the requisite medical history forms were reasonable and precise. (I hate having to write a three-page diary of every ailment I've ever experienced, especially if it is likely to be a one-time visit.)
After a short wait, I was taken to a clean, nicely-appointed examination room where a very friendly and efficient young woman took my "vitals." The doctor came in soon thereafter. Personable, professional, knowledgeable: he was everything one could ask for in a physician. I left the office feeling confident that I had been properly diagnosed, well cared for, thoroughly advised on how to care for myself, and with the welcome reassurance that I could call him if I felt I needed additional help.
An added bonus was the receptionist's familiarity with my insurance carrier: not every facility knows how to work with CHAMPVA.
In short, I was 100% satisfied with my visit to ERS Care on Demand Urgent Care and would recommend it to anyone in need of excellent and immediate attention for a medical situation.