Rockport Urgent Care - Urgent Care in Rockport, TX 78382-5708

Rockport Urgent Care

Urgent Care in Rockport, TX

This walk-in clinic appears to be open and seeing patients.
Clinic Open Right Now
This clinic has received no accreditation or certification.
This clinic's info has been verified by its owner or by one of our staff.
Info Verified on 2016-08-16
Quality
Convenience
Service
Wait Time
5 reviews| Post a review
2621 Highway 35 N
Rockport, TX 78382-5708
Get Directions

Phone

361-729-3939

Fax

361-790-5146

Hours of operation

  • Monday 8:00 am - 7:00 pm
  • Tuesday 8:00 am - 7:00 pm
  • Wednesday 8:00 am - 7:00 pm
  • Thursday 8:00 am - 7:00 pm
  • Friday 8:00 am - 7:00 pm
  • Saturday 9:00 am - 5:00 pm
  • Sunday 9:00 am - 5:00 pm
Report inaccurate information

Report Inaccurate Information


Loader

About Rockport Urgent Care

Our urgent care location is open for convenient walk-in medical care with extended hours to treat any non-life threatening illness or injury.

Learn more about NextCare

Formerly Known As

Rockport Urgent Care Facility

Partners

NextCare

Map and Directions

Get Directions

Ratings and Reviews

5 reviews|Post a review

Leaving a review

You must be logged in to leave a review. Please register or login first.
  • Posted on July 20, 2015 | Visited this location July 20, 2015
    Quality
    Convenience
    Service
    Wait Time

    Administrator in healthcare.

    Not a good experience. Very long wait. Did not see a doctor seen a np who was rude. The medical asst. Said the dr. Was a woman & was not a doctor. Very slow service. Very disappointed & not satisfied with treatment plan.I would rate below zero....

  • Posted on February 14, 2016 | Visited this location February 13, 2016
    Quality
    Convenience
    Service
    Wait Time

    Registered Nurse

    I have been here twice. Once in November and I don't remember the time before that. Have seen 2 different doctors both were very attentive, took care of what I needed, found the staff very pleasant. In and out of clinic in 45 minutes. Would most certainly return.

  • Posted on February 19, 2016 | Visited this location February 14, 2016
    Quality
    Convenience
    Service
    Wait Time

    Don't Walk Through Their Door if you're sick!!!

    We were visiting Rockport from the Midwest last week. Had an awful sinus infection. Walked in on a Sunday morning at 8:59. (opened at 9) Already 3 people in waiting room filling out papers. One man was very, very ill and was left in the room for well over an hour. When I was called in to the room there were 7 of us in the outer waiting room.

    After an hour I was taken in and put in a room for another 1-1/2 hours. My husband sat in the room with me. After 2-1/2 hours we heard the PA (NOT a doctor) leave the room next door so knew we were next. At 3 hours she sticks her head in and tell us that there has been an emergency so it will be up to an hour longer. we are thinking the very ill man in the waiting room had a heart attack...which if so, could have been prevented if he was being tended to in a timely fashion.

    I am miserable and getting worse all the time. We were to drive to San Antonio and it was getting to the point that I didn't think I'd be able to handle the car ride. I was feverish, nauseous and in lots of pain.

    At 3 hours and 25 minutes SHE, the PA, walked in. My husband timed her. She looked in my throat, listened to my lungs...said I had drainage, would have the nurse give me a shot, prescribe an antibiotic. She started to leave. I asked her if I was contagious as she never did say if she thought it was my usual allergies or something more. I did not want to give this to my sister in San Antonio so we were thinking we'd just drive straight through to Iowa. She said snottily 'Everything is contagious!' ....which now I know...I guess heart failure is contagious...who knew!

    She asked if I had a cough and needed cough medicine prescribed. I said I was trying not to cough as it hurt. She sternly asked again 'SO do you need cough medicine or NOT?' I said I guess NOT! My husband said after she left the room that maybe I should get some cough med in case a bad cough started. He stuck his head out of the room and asked the nurse to tell the PA to call in a cough med also. We heard the PA tell the nurse it was TOO late....she had already called in the antibiotic! Seriously???

    She was in the room just short of 3 minutes. We waited another 25 minutes for the nurse to come give me the shot. The nurse said she would get my discharge papers. 20 minutes later my husband went to ask about the papers. As it was the other nurse had handed us some papers and those were what we needed....

    It was AWFUL. There was a very sick man who we heard say he had been there 2 hours when the emergency came in...(we thought anyone who comes in URGENT care is somewhat an emergency)...he was complaining and they told him that that's what you get at an urgent care facility.

    BTW...every time we looked out the nurses and the SHE PA were sitting at the desk chatting and laughing.

    This is NOT what an Urgent Care is all about. I took my mother after a fall to the Urgent Care in Omaha, NE...compare the populations. She was in and out and had had exrays in less that 45 minutes.

    This place needs to be closed OR completely REstaffed. They are in a retirement area so I would assume see many elderly. To make a sick person sit in a waiting room for up to 2 hours and then stick in a room for another 1-2 hours is despicable!

    As you can tell I am very distressed by this experience. This review will not even be shown to these people who are working there. This is very sad. This PA should not be left alone in this facility. She is rude, curt, surly and actually probably very unqualified to minister to patients. They need more than one person, preferably a doctor, on duty if they can't handle 7 patients (that's how many were there while we were there) in 4 hours!

    My review would rate as a -10.

    Too bad only 2 other people have posted reviews. I am posting this so they can strive to improve this center. I sent an email directly to the center but doubt it'll ever be read.

  • Posted on September 14, 2016 | Visited this location September 13, 2016
    Quality
    Convenience
    Service
    Wait Time

    Retired

    Again, don't go here if you're sick!!
    1)They were unable to find my records from June-they eventually found them.
    2)Heather was very abrupt, did not know how to spell many common meds for my med hx. She ran around and slammed things around in radiology, and told me that she would give me a list of local MDs, so I wouldn't come to urgent care...
    3)I do not feel that the medical care was adequate, and hope I never have to go back there.
    4) Overall, very, very unprofessional, except for the receptionist!!

  • Posted on September 14, 2016 | Visited this location September 13, 2016
    Quality
    Convenience
    Service
    Wait Time

    Retired

    Poor service, poor medical care, unprofessional employees.
    Don't go there if you're sick!!!!!