Annual Physical Exam
in Bronx, NY

Did wrong diagnosis. Staff who conducted Quick test said that strep throat test is positive and antibiotics should be started . On our request , same time culture test was also taken whose results showed negative result for strep throat.  Because of wrong diagnosis, antibiotics was taken for 2 days

Came back from being on a trip and had a sore throat and headache. Got an appointment right away, and staff was very friendly and informative. I will continue going there as I feel I’m getting the best care. Thank you!!

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

Most pleasant and fast experience in the ER. Staff is nice & knowledgeable. Glad I found this place

I’ve been to White Plains Urgent Care twice.The physicians are very thorough, professional and kind and answered all my questions. The staff is professional as well and the office and exam rooms are very clean.

I booked appointment online. No wait time. Pleasant staff and knowledgeable. Gave me what I needed to get better. Clean facility!

I was the first appointment of the day for  job drug testing. In and out in 10 minutes. Staff was cordial (not super peppy, but it was also morning). The bathroom needs an update. Everything considered, I am satisfied.

Excellent. Clean very efficient office. Great doctor great staff very professional

Very quick process and very friendly.

Everyone in the office was professional. They were genuinely concerned about my health.

Friendly people, good service and great help!

I walked in without appointment and after a short wait I was treated for my eye problem. The care i got was excellent the staff listened and was very friendly. highly recommend E.I.

I’m disappointed bc I went in and the doctor took a look at me for a few seconds checking my ears, mouth and lungs and sent me away with allergy medication for $40. I dont have allergies but I suppose it was the simplest diagnosis. My symptoms progressively got worse bc of this not being properly treated. I ended up taking some antibiotics which did help. Anyways, the doctor was too quick and not thorough in her examination. I personally would not recommend unless you do have allergies, but that wasn’t even diagnosed correctly.

The staff and doctor was very caring with our son who has special needs.

Donald and the team were lovely, efficient, and thorough. Thank you.

The wait time was little to nothing. I was in the back and the nurse as well as doctor came in right after. I went around 6:50 pm so the office was empty and I was in and out. The doctor was helpful, he listened and made sure I left with no further questions.  Ultimately I’m satisfied, I’ll definitely go there and recommend their services.

Had a low grade fever, soar throat, body ache. Went to urgent care. Tested for covid, flu & strep. They were all negative. They did perform tests but however they didn't explain what the problem was. She prescribed me meds for congestion and coughs. Overall, I wasn't really happy because I didn't know what was wrong with me. She told me that it was a virus. She didn't explain if it contagious or not.

My visit experience was perfect, all the personnel were very kind , place is clean and peaceful the nurse who attend me was very kind  Thanks!