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Scheduling, check in, staff and care was excellent!! Amazing group of people!!

Staff was great and very empathetic to the pain I was in. They explained the treatment options well.

Staff did not seem to care at all about resolving my issue.  Issue Sore throat for 2 weeks cant even sleep some nights because of the pain. they did a quick 10-15 minute step throat test and the quick one came back negative.  Asked what I wanted to do next.  I don’t know is a 97% accurate test the only thing that can be done?  That means for  every 100 patients three will be 3 diagnosed negative for strep throat when they have it.  I told them do the culture.  They kept asking me what I wanted to do.  I don’t know. I’m not the doctor.  I didn’t  know I was running the clinic. Scheduling was easy. Caring about trying to fix my issue was non existent.   Dr. didn’t even look in my throat until  to the very end when I asked her to. I’d think that is step one when I showed up is to actually see if they could see an issue.  Very lazy care. Front desk lady was awesome.

Requested support for two issues, and they heard and documented it.  I told the front desk and the check-in nurse about the two issues, but the doctor only addressed one issue.   The time they allotted for support was very short for an 8 Am check-in.  I assume 30 min but doctor time was around 10 min or less I’m going on an international trip in 7 days and wanted to ensure my primary illness was addressed.  I asked questions, and the doctor said, “You have three minutes.”   I didn't get all my questions addressed and had to ask the nurse, who felt it was important and asked.   I don't know why they ignored my other issue when I addressed it twice to two staff.  I will still go back and use their services.

The first person i spoke to to get checked in was somewhat rude in the sense that it seemed like she didn’t believe me. however when it was time to be seen by the dr and finish check in, the medical assistant was amazing in that process. the medical assistant with the brown hair is great. the dr was amazing as well and made me feel heard.

Very quick and friendly staff; had me in and out with ease.  Thank you!

I had been coughing up phlegm an awful lot, and my temperature was starting to go up, so I made an Appointment through Solv.  Most of the appointment Choices were for the next day. The only choice for the same day was at Point Ruston Urgent Care Center.  When I arrived there, the staff was very friendly, and my care provider really listen to my concerns - thankfully. I would highly recommend going to Point Reston Urgent Care Center again.

I have been feeling ill for a while. My Dr office couldn't get me for a week. Made an appointment online. Waited for only about 5 min. Everyone at office was great. Got tests done and a breathing treatment done and it was less that an hour from start to finish. My nurse practitioner was knowledgeable and caring. I had an excellent experience

Katherine, NP, was great! This was my second time seeing her. Always so nice and caring and willing to answer my questions. Thank you GH Indigo!

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Ciara and Erika was so nice and have us really good service thank you so much

As always, it's Indigo to the rescue! I was in and out in less than 30 minutes. Staff is always wonderful, kind and respectful. Indigo is my go-to for medical care. Thank you!

I had a fall and thought I may have broken my wrist. Although I wasn’t able to get an appointment immediately, I arrived there early and they were able to see me before my scheduled time. The staff were great! They were friendly caring and professional. I am so grateful for the good care that I received! I would definitely recommend this  provider.