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I was happy with the friendliness and professionalism of the staff.And got the help I needed.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

Have had a pinched muscle/nerve affecting me for a few days so made an appointment to get it checked out. I have a regular doctor but no appointments are available for months. Got an appointment within 2 hours and left with some good advice for follow up care and a referral for physical therapy. Office was mostly clean (I used to have a job cleaning houses so I notice absolutely everything). Staff members looked me in the face when talking to me. For the short amount of time they have available to spend with each patient, they conveyed actually caring about what was happening with my concern.

I really love the staff here. They make you feel cared for and important.  Michelle was our MA and was especially helpful. If there is anything I don’t like is the wait. Appt. was 4 pm, came in at 3:30 because we were able to. Got into a room at 4:40, and left at 5 pm. These guys are working to get people in as soon as possible-I saw that. I guess it’s the nature of the urgent care, as more urgent needs come in and they need to be seen right and then. All this said, even still, I would highly recommend this place to family and friends, letting them know, about the nature of waiting at urgent care places. It’s a gamble.

The PA who “treated “ me was the worst provider I have encountered in 40 years. She wouldn’t listen to my personal experience with sinus infections and resorted to lecturing me on sketchy subjective information.  She did not perform any physical exam whatsoever. I have had positive experiences at this UCC. I hope you monitor this provider for quality of care practice patterns. Not impressed and would not return for care with this PA.

Requested support for two issues, and they heard and documented it.  I told the front desk and the check-in nurse about the two issues, but the doctor only addressed one issue.   The time they allotted for support was very short for an 8 Am check-in.  I assume 30 min but doctor time was around 10 min or less I’m going on an international trip in 7 days and wanted to ensure my primary illness was addressed.  I asked questions, and the doctor said, “You have three minutes.”   I didn't get all my questions addressed and had to ask the nurse, who felt it was important and asked.   I don't know why they ignored my other issue when I addressed it twice to two staff.  I will still go back and use their services.

The first person i spoke to to get checked in was somewhat rude in the sense that it seemed like she didn’t believe me. however when it was time to be seen by the dr and finish check in, the medical assistant was amazing in that process. the medical assistant with the brown hair is great. the dr was amazing as well and made me feel heard.

Easy getting an appointment, wait time was minimal, staff very friendly and helpful. Overall a great visit. And there was after visit follow up call to see how I was feeling. Much appreciated.

I had a fall and thought I may have broken my wrist. Although I wasn’t able to get an appointment immediately, I arrived there early and they were able to see me before my scheduled time. The staff were great! They were friendly caring and professional. I am so grateful for the good care that I received! I would definitely recommend this  provider.

Very easy, next day appointment. I would like to be able to talk about at least 2 issues. I was seen on Saturday and had to come back on Monday.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Staff was great and very empathetic to the pain I was in. They explained the treatment options well.

Had an inflamed left foot and was looked at by the doctor in a very reasonable amount of time.

It was awful. My tonsil feels like it is going to fall out. And I am whincing everytime I swallo, and the dr. Said to come back in 7. Days. This cold is not going away on its own. I have been sick for over a week. But when he asked when “these” symptoms started, I thought he meant the unbearable swallowing, so I said the day before yesterday. Now Sunday. Is when the unbearable swapping started. He said to come back in 7 days if it gets worse. I realized he didn’t know what I meant and stopped him and said the swalling  is already unbearable  that is why I’m here. He suggest to send me home with lidocaine. I said yea because that sounds familiar but I don’t remember what it was and it was the only help he offered. Then I was told they didn’t have any…. Which by then I realized  ir was to numb pain. I don’t need that. I need something to help me get over this cold.  The dr. Never came back to say that to me. He only offered me that to get out of the room even though I’m sure he knew you were out of the supply of that, because the way he offered.  What a terrible experience.   I can’t even swallo now.

Staff did not seem to care at all about resolving my issue.  Issue Sore throat for 2 weeks cant even sleep some nights because of the pain. they did a quick 10-15 minute step throat test and the quick one came back negative.  Asked what I wanted to do next.  I don’t know is a 97% accurate test the only thing that can be done?  That means for  every 100 patients three will be 3 diagnosed negative for strep throat when they have it.  I told them do the culture.  They kept asking me what I wanted to do.  I don’t know. I’m not the doctor.  I didn’t  know I was running the clinic. Scheduling was easy. Caring about trying to fix my issue was non existent.   Dr. didn’t even look in my throat until  to the very end when I asked her to. I’d think that is step one when I showed up is to actually see if they could see an issue.  Very lazy care. Front desk lady was awesome.