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The tech or nurse that took the throat culture took the sample in a very rushed and quick manner and I question whether the result is accurate. The last time I took my other child there I had the same person and the result was negative but when I went to another Dr it was positive less than 24 hours later. I know results can change but I wish that person would be more thorough and take their time.

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.

This was my first time coming here and let me tell you that the staff there was truly amazing very nice. The place is very clean overall I LOVE IT will come back again.

I was in and out quickly and the staff were very helpful

Returning from a drive from Florida, with a raging sore throat. Easy scheduling an appointment for the next morning. I was seen within a few minutes, test for flu, strep and Covid, came up positive for Covid. We quickly arranged for medication prescription and off I went. Dr. Santana was perfectly professional and attentive. I would go back in a heartbeat!

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

Staff is very helpful and caring Dbt

I woke up with a rash breakout and needed medical assistance. Gillian and Shameka stay on top with quality customer service, from greeting to the end! Professionalism still exists and I am glad to know of such a place where a passion for what they do is evident. 🙌🏽

Great service from staff to physician. It's why I keep coming back!!! Good Work People!!!

The nurse and front desk lady were nice but when the doctor came in to tell me my results the door was open for everyone to hear and when I asked if I would be getting a paper copy for work I was told and I quote “honey it’s 2024 we don’t do paper, you’re gonna get everything sent to the pharmacy” then he proceeded to just leave the room like it wasn’t serious.

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

Each and every staff person was very friendly and professional. It was a positive experience

The staff was very courteous, friendly, and very attentive!

Everyone was friendly and professional. Great experience!

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

The doctor the very unprofessional, snarky. And kept going on about my symptoms on what he “thinks” rather than facts,  then gave me attitude over wanting a xray stating “if you want radiation then fine” when i asked about a full panel he acted as if it was coming out of his pocket to pay for me. This isnt the first time he has acted like this either. He does not seem like he wants to be there or deal with the patients. He also does not want to find out what is the cause of why someone is sick he rather just go off of what he thinks. Everyone else that was their nurses staffing besides the doctor they were all great!