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Doctor was great Understood my issues Explained everything I’m very happy with the cost I’ll return

The office staff were great! The only issue was a technical problem with trying to upload my insurance info through the online system they use, but the office staff were able to handle it on their end just fine, so it was just a minor hiccup. Everyone on staff was friendly and competent, and they were all wearing masks, which is a big positive in my book, especially since the concern I came in with was possible covid. Would definitely recommend.

I was able to see the Dr. in a very short waiting time. He was very compassionate and understanding and answered all my questions and did not rush me. I was very impressed with how much time he took explaining what needed to be done and didn’t push me into making a decision.

Very quick process was in and out. Super friendly staff.

Having been a nurse for 44 years, I had hoped the doctor would have taken an adequate medical history from me, but it seemed he only had a minute or two allotted for my visit type. My chief complaint was urinary frequency, urgency and hesitancy, and no pain, however, I had been on Augmentin for 3 days with little relief and new onset nausea and diarrhea, which he did not address. His advice was to continue the med until the culture returned, but the UA was negative, making the culture an unnecessary expense and furthering my discomfort. I discontinued the Augmentin after diarrhea and several doses of Imodium. Please evaluate your patients after listening to ALL their complaints. Thank you.

My first time here as a new patient. The wait was maybe 10 minutes if that. The fact that this Henry Ford facility has access to your My Chart on the Epic system made the transition to a new facility easy. A very nice building and an convenient location. Staff was friendly and professional. The Nurse Practitioner I saw knew exactly what was going on with my condition and friendly. I would definitely recommend Henry Ford Go Health Urgent Care.

Dr. Ali is the best. Very professional, asks questions, and then gives me medication if needed. I always chose this walk-in clinic.  I would recommend him and the office 100%.

Was very happy with the care given by Cinnamon.  She is very caring and thorough.   Was the 3rd time I was there.  Every visit was pleasant.  Yes, I would recommend Springfield Urgent Care.

Dr Gibson and staff were wonderful and took care of my Son!  Highly recommend this urgent care!

The best urgent care here in Ann Arbor! The office staff was amazing!

Both the front and back staff were friendly, and helpful. Both the waiting room and patient’s rooms were clean and inviting.  Dr. Shuker has an excellent bedside manner, he’s very knowledgeable and conducted a thorough exam. I wasn’t rushed during my appointment, treatment was discussed with me, and my questions were answered. I recommend Beacon Skin and Surgeries to all.

Brittany was the best!! She was so kind and made me feel so comfortable, I had somewhat of a sensitive issue and she didn’t make me feel weird or bad at all! If I got the name wrong she’s the nurse who talked to me about finding a sea urchin on the beach, she is black, wore ponytail, long sleeve scrubs, probably the friendliest healthcare provider I’ve ever had!

Extremely positive experience with the staff. I was seen promptly, and the care from both providers was kind and informative. That the check-in process and paperwork were digital made things efficient. I was given instructions on how to care for my injury, and in and out quickly. Would absolutely recommend to anyone in the Ann Arbor area.

After receiving my results, I called Quest Lab Testing and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.