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Wait time was short. Staff was friendly and helpful. This was my first visit to the Walk-in clinic. I will use this service in the future if necessary.

I came in because of itching of upper body. I thought I was having an allergic reaction, the provider saw me for less than 5 minutes and gave me a medical diagnosis of yeast and prescription Nystatin. I felt that that was wrong so I went to my allergist and asked could she see me, she said I had it an infection on my back so she gave me told me not to use the Nystatin and gave me antibiotics steroids and some steroid cream for the inflammation. I had to paid the urgent care $45 for the visit office, then they charge my insurance $400 plus dollars but they didn't help me. I will add, I usually have decent service from this location, but not this time.

Experiencing Virtigo and was able to receive great care. Did not need to schedule a later appointment.

I love this urgent care. They have the best doctors. Only problem is the front desk lady and a few nurses come off as very stand-offish and rude. When I greeted the front desk receptionist she didn’t even look at me and talked to me with a condescending tone. That encounter alone turned me sour, but ultimately my mood was changed when I was greeted by the doctor who was very helpful, friendly and personal! Y’all have to teach your employees the importance of providing excellent customer service. This has been my experience the last 3 times I’ve been here with either the receptionist or the young blonde nurse. So as far as getting the help I needed and feeling welcomed and heard by the doctors? EXCELLENT service!

Lynn the receptionist is not qualified and unprofessional.  When I walked in with my child she was yelling across the reception area “is this the stitches?”. Yelling confidential patient information is illegal and unprofessional. Then when we left the door was locked which is understandable it was after 9:00PM. Not even 1 minute after Lynn unlocked the door to let my child and myself out I ran back for a puke bag. I knocked and Lynn came around the corner looked at me for several seconds and walked away. I continued knocking for a few minutes before she finally came back laughing. When I told her I needed a puke bag for my son vomiting all over the car she continued laughing and went to get it. For Lynn to just stare at a patient minutes after them walking out and not check to see what’s wrong is unacceptable. My child could have been having a life threatening emergency and she just stared and laughed.  This is not the first poor encounter I have had with Lynn. We previously had the displeasure of her checking us in and she didn’t even know how to use the system to accept our copay and had to have help. Fine maybe she was new but when we checked out that same time I asked her to fax over to our pediatrician the visit summary and she was rude saying I should have asked the provider to do that and that if she had to do it I was going to have to wait until she had time. I didn’t expect her to do it that moment but her attitude is unprofessional. She is yelling confidential patient information in the lobby and over the phone and has no regard for the patients. My family has come to Hamburg urgent care countless times and have never had one complaint or issue until she was hired. Please retrain or fire her she is going to destroy the quality of care because her professionalism does not meet your standard of care.

Brita and Caroline the PA were amazing! They were very efficient. I love how clean the facility was. I would recommend these two ladies and your urgent care to anyone. I work in the medical field and I was very impressed. The only thing I would recommend would be wheel chair accessible doors. There should be a push button for entrance and exit. Overall I give this place a 10 out of 10

One of the most professional and clean vibe urgent care in the Metro Detroit Area. I recommend young and old to be seen at any GoHealth Urgent Care.

His was a very professional place. From the waiting room to the staff & the doctor it was all very nice. Would definitely recommend to all. No long wait either

Fast and Friendly Service…

Woke up with a swollen face and was able to get right in. Friendly staff and I love doctor Ali.

Great place for kids and adults. The pharmacist is the best. My doctor was very kind and helpful.

Great check in, less than 5 minutes for the first time

Daughter woke up with a rash, couldn’t get into her primary . Booked an appointment early in the morning and got in at 9:30 with Marcy. She’s always great!!!

Christine was super friendly and explained everything in detail.

Couldn't find how to schedule quickly online, saw no one was waiting so just went I . 3 people ahead of me. But felt over 2 hours was a little bit long. Been to Milford location 2 times and was in and out in less than an hour

Love this place ! Only place I will take my family when they need medical care ! Dr Soni And his staff are amazing and they are great at what they do ! Thank god for this place ! And all the staff !!

I would rather fill out paperwork than answer questions on a phone

Been having a terrible cough and mucus for a few weeks walked in today relatively no wait maybe 5 to 10 minutes after paperwork and got right to business. The staff was very caring and helpful. They listened to my issue made there educated assessment and had me on my way!