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in Severn, MD

Excellent care by Jackie.

Arrived and checked in at 11:01am for my appointment which was at 11:00am. Every single walk in on the virtual waiting list went in before me (5 parties). I sat in the waiting room until just before 1pm (maybe 12:55 or so- im not exactly sure— my other time stamps are by texts i sent to my boyfriend updating him). I was then immediately greeted by a friendly tech in the exam room who took my vitals and started the testing appropriate for my problem. Then I sat in the exam room with no updates from 1:03pm until 1:57pm when the doctor finally came in. I was out the door with all my paperwork at 2:06pm. Why offer appointments when I’m going to be stuck in the clinic for 3+ hours anyway? I may as well have gone to the ER.

I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.