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in Valle Vista, CA

I needed urgent care on Thanksgiving day 2020. I have a Shingles breakout on my back and horrible pain. I didn't wait more than 7 minutes to be seen. The doctor knew right away what was wrong. Rite Aid was the only pharmacy open and they were closing at 3:00pm. He called them and said to please remain open for me to pick up my Rx. And they did wait for me. That was so good of the doctor to make sure I got the antiviral medication.

I’m from Hemet and I have never been happy with the medical here. I only go to Scripps in San Diego county. I needed to see an actual doctor for a cough and basically feeling horrible. I had a virtual visit 10 days prior. And went through all medicine and still couldn’t stop the x cough. I took a chance and went to this urgent care. It was Halloween. The staff was immediately kind and professional. Gave them all my insurance information and within a half an hour I was seen. The PA Terry Taylor 111 was a great listener. He was kind and understood that I was getting tired and scared. He said not to worry let get an x-ray and I’ll give you medicine and see if we can get it solved. Just like that he heard me. I felt better just by him listening to me. He smiled and said we will call with the results. Best service I ever received from an Urgent care. Thank you Amber B.