The service was terrible, the doctor blew off my symptoms,plus he never returned a phone call as promised the next day to follow up with my test results. I eventually had to call and ask for my tests, yet the staff said they were far too busy to help out after several pleas for help. This service was and is unacceptable.

Last Thursday, I was told at the Lab I could drop a specimen off up 'til 11pm any night! I, just, called Medpoint on N. Main St., Mishawaka to find out, exactly, where to drop it off.....couldn't find a phone # for the Lab! I was given a # by an answering service, which connected me to a triage nurse who was gone at 4:30pm. I called all around & finally got someone else who told me she had no idea where to drop it off, that she wasn't at that location! This all took nearly 30", trying to talk to someone who might know & she didn't know anything! She gave me a # which turned out to be the triage nurse, again! I left a message! This is pure BS! If this Medpoint is supposed to be open 24 hours, there should be someone answering a phone. Beacon must be, too, cheap to pay someone!

I have been visiting this MedPoint for a lot of years. I have never taken the time to right a review but after seeing what other people have posted, I wanted to take the time to give a different opinion. This time as with other times the wait was reasonable considering those ahead of me. The nurse was very professional and friendly taking my information with concern for my problem. The doctor was also very professional. In my case there were several options for a solution to my problem and the doctor told me each one with the pros and cons. I was in and out in a reasonable length of time with a solution that would work for me.