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The Clinic at Walmart
Round Lake Beach, IL 60073
Hours of operation
- Monday 9:00 am - 9:00 pm
- Tuesday 9:00 am - 9:00 pm
- Wednesday 9:00 am - 9:00 pm
- Thursday 9:00 am - 9:00 pm
- Friday 9:00 am - 9:00 pm
- Saturday 9:00 am - 6:00 pm
- Sunday 10:00 am - 4:00 pm
About The Clinic at Walmart
The Clinic at Walmart is a retail clinic operating inside of Walmart in Round Lake Beach, IL located at 2680 Rt 83, . They are open 7 days a week seeing walk-in patients in Round Lake Beach. The Clinic at Walmart is part of the larger The Clinic at Walmart network of clinics with a total of 88 locations, 2 of which are within 20 miles of Round Lake Beach, in cities including Johnsburg and Zion. Additionally, they have partnered with Family Medicine Specialists to better serve the patients in the Round Lake Beach area.
As a retail clinic, The Clinic at Walmart is generally staffed by a nurse practitioner and provides routine medical care including the treatment of allergies, asthma, mild burns, cold and flu symptoms, ear and sinus infections, insect and animal bites, stomach viruses, mild skin rashes and some other non-life threatening injuries, illnesses and conditions. Many retail clinics are also equipped to treat chronic conditions and diseases. If you are suffering from a true medical emergency, go to the emergency room in Round Lake Beach, IL or call 911 immediately.
Learn more about The Clinic at Walmart
Map and Directions
Ratings and Reviews
Posted on December 06, 2015 | Visited this location November 19, 2015
- Wait Time
The mexican lady receptionist at the walmart clinic was lack of ethical conduct, very unprofessional and rude.
My first visit there was good because she is not working that day. I was there for my medical and physical exam.
After that I have to come back for my result. They said, they will call me once the result is in.
It took 5 days and no call so I insist calling them. The mexican lady receptionist answered my call. She cant find my name and she started to pissed. I knew to her tone of voice that she Is already pissed. So she turned over the phone to her other co worker. When she passed the phone, i heard her saying to her co worker "this makes me crazy, can u talk to her coz im done talking to her!"
Then her co worker talked to me nicely and calm and with respect. surprisingly, she found my name and it was there, she said the result were in so I went to the clinic right away. Then there is the mexican lady receptionist. I was waiting for her to approach me but it didnt happen so I represent myself and the reason why im there. When She asked my name, she remembered me. And she said "so its you again. your name pls?" Then I stated. "Date of birth" and i stated. She still cant find my name. She started to make a face like she was pissed. I told her that the nurse that i talked to, found my name and my results of test were in. And she said "i cant find it.. I cant find your name in our system. Sorry.... Can i have ur insurance?" Then i gave it. But still she cant find it. She then walked away with a pissed face and saying "Im done with this. This reallu makes me crazy." I felt being disrespected. She then turned over it again to her co worker/assistant and the assistant found my name! Huh! After that, when i got the results, the mexican lady receptionist yelled but not really loud and told me "next time, call your insurance and update your name." I didnt say anything coz i dont want to start arguing. But the real reason is I tried to update my insurance but they asking for proof that my name was changed. And i cant provide it because not all my ID's are not updated to. Specially rhe greencard. Its one of the requirement to update my name in the insurance. I didnt change my name in my greencard yet because 3 months from now im having an interview for citizenship and thats the time i will change and update my name in all of my ID's.
So when i walked out the clinic, I was in the car already and suddenly I forgot something to ask so i came back to the clinic and I saw her face (mexican lady receptionist). and her face was like an angry face when Im coming nearer to her. I can see in her eyes and mouth gesture she was mad. And I ask her "hi, i forgot something to ask, what is the address of your other clinic that i can ask for vaccine?" She replied with unprofessional manner and gestures.
You know what, the waiting time there were really long before they can assist u but Im willing to wait patiently for that. But if the staff is unprofessional, no respect, and rude. I will not waste my time going there.
I love shopping at walmart but im sorry for the bad service because of just one employee there at the clinic. I have to post this. Sorry for my bad english.
I might also want to send a complain about this mexican receptionist lady to her manager. I will send a complain not because I wanted her to be kick out or fired, but because I want to give her a chance to change her ethical conduct and behavior to all patients that deserves to recieve right care and treatment.
Posted on June 09, 2018 | Visited this location June 09, 2018
- Wait Time
Went to the Walmart clinic on Saturday 6/9 at 4:05 and they were closed. According to their website they should be open until 6pm. If those are not the hours of operation, can you fix your website???