Banner Urgent Care

Banner Urgent Care

About Banner Urgent Care

Banner Urgent Care, who acquired Urgent Care Extra in 2016, is owned by Banner Health and operates a network of urgent care centers across Arizona and Nevada with close to three dozen clinics and more opening each year, primarily in the Phoenix, Tucson and Las Vegas areas. 

51
Healthcare Clinic Locations
  • 3141 S. McClintock, Tempe, AZ, 85282

    Banner Urgent Care | Urgent Care
    Cristal W. Posted on February 20, 2014 | Visited this location February 19, 2014
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    Worst experience ever!!

    This is the worst place ever. Staff is friendly but so inefficient. I was here for two hours with my seventeen month old who has croup. They tried four times to get his oxygen level. The worst part is the girl who gave my baby a shot had NO clue what she was doing. This girl stuck him twice and still didn't get the medication into his thigh and the steroid was running all over. I wanted to break down and cry. Dr and no idea how much even went into his leg so we left without the treatment. AVOID

  • 35945 N Gary Rd, San Tan Valley, AZ, 85143

    Banner Urgent Care | Urgent Care
    Marybeth S. Posted on July 12, 2018 | Visited this location July 12, 2018
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    very pleasant visit

    I arrived and was taken back almost immediately....the nurse was very upbeat as was the NP Mary...took care of my issues ....very good

  • 35945 N Gary Rd, San Tan Valley, AZ, 85143

    Banner Urgent Care | Urgent Care
    Shelley B. Posted on March 31, 2017 | Visited this location March 01, 2017
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    Waste of tine

    Since turned to Banner Urgent Care the doctors and care are minimal. In other words if you are in a great deal of pain they will give you Tylenol and tell you to follow up with your PCP, even though you just told them you have an appt with your SPECIALIST in a week and that your PCP is ignoring you. I have NO history of opiate abuse and no illegal drugs in my body. Was only asking for some pain relief after days of laying in bed. I mean , WTF! WASTED my time and gave me Flexeril which I can't take as I have a bad reaction to it.

  • 641 W Warner Rd., Gilbert, AZ, 85233-7266

    Banner Urgent Care | Urgent Care
    Amiee J. Posted on September 04, 2013 | Visited this location September 03, 2013
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    Hard time breathing

    Broncho spasms had difficult time breathing. (Gasping for air while coughing non stop) they were quick to get me back treat it with nebulizer and get me my prescriptions and out the door ASAP. Thank you guys for all your help Amiee

  • 1955 W Guadalupe Rd, Mesa, AZ, 85202

    Banner Urgent Care | Urgent Care
    Regina D. Posted on January 09, 2015 | Visited this location January 09, 2015
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    Not even capable of flu testing!

    I'd rate everything less than 1 star if I could! 1st the office wasn't even very busy but still it took 2 hours to be seen! I went in with flu like symptoms and asked to be flu tested and was told they don't have the ability to do a rapid flu test, now I know the reason the ERs are so full, because no one else is capable of doing a simple flu swab!

  • 3328 N Litchfield Rd., Goodyear, AZ, 85395

    Banner Urgent Care | Urgent Care
    ED H. Posted on July 06, 2018 | Visited this location July 01, 2018
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    Care

    I was treated and service was good, NP Brain was very helpful
    I have ONE issue and that was with test results. NO cal back so I contacted the office and they said they tried to call twice but the number was not validate. They told me the number and it was correct. They argued with me that I WAS WRONG. GUESS WHAT why would I call from the same number?
    To bother them, REALLY GET A LIFE

  • 1300 Main St., Windsor, CO, 80550

    Banner Urgent Care | Urgent Care
    joshua h. Posted on July 26, 2014 | Visited this location July 26, 2014
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    Turned Away at Check-In Counter

    I brought my wife to this location so that she could speak with a M.D. or P.A. regarding a few symptoms she was having. When we arrived we went to check her in and the lady behind the counter asked her what was wrong. My wife explained what she was feeling. The lady immediately told us that we needed to go to the emergency room for a CT Scan. I was taken back by this because I thought she was CNA (due to the scrubs she was wearing I assumed she was not a clerk). I was not aware that CNA's were able to replace a doctor or physicians assistant regarding prioritizing a patients needs when the stated symptoms did not indicate a priority to save life, limb or eye sight.

    Now it is important to note that we arrived 5 minutes before closing. We arrived in time to be seen, or so I thought. But I digress.

    Considering we are not wealthy people and the out of pocket cost of the CT Scan would be $1,000-$2,000 before insurance kicked in (thank you ACA) we elected to go to the Fort Collins urgent care for a 2nd opinion. Here is where the story gets interesting. It would appear the original diagnosis was a tad incorrect. Fortunately, we went to another location because we learned my wife is having a migraine with an Aura. Talk about saving a few thousand dollars!

    Here is my point: I understand that employees want to get off on time (at least that is what appeared to be the motivating reason to not check us in and see the PA or MD), but to tell us to go to the ER to have a very expensive test run to find out that she is having a really bad head ache is unacceptable. I hope that the service we received is not indicative of the treatment typical of this Banner location. What I do know is the service on this day was such to warrant this review.