American Family Care

  • 67 Reviews

About American Family Care

American Family Care (AFC) operates urgent care clinics across the country branded as AFC Urgent Care. Their first clinic opened in 1982 making them one of the longest running urgent care operators in the country. In 2013 American Family Care acquired the Doctors Express urgent care centers and created the AFC Doctors Express brand of mostly franchised urgent care centers. In mid-2014, American Family Care partnered with Baptist Health, the leading health system in Alabama, to create the sub-brand of AFC PriMed for their joint ventured urgent care centers in Montgomery, Prattville and Wetumpka. Combined, American Family Care operates more than 150 urgent care centers making them one of the largest urgent care operators in the United States.

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Healthcare Clinic Locations
  • 6440 Bells Ferry Road, Woodstock, GA, 30189

    AFC Urgent Care | Urgent Care
    stephanie A Posted on July 26, 2015 | Visited this location July 26, 2015
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    complete waste of time!!

    Dr.Prince is horrible!!!! She doesn't care about how you feel, she is just there to earn a paycheck!! She is by far the worse Dr there in Woodstock! Now DR. CARUSO, listens and REALLY DOES CARE!

  • 1015 Hunters Crossing Drive, Alcoa, TN, 37701

    AFC Urgent Care | Urgent Care
    Crystal C. Posted on October 13, 2014 | Visited this location November 14, 0008
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    Very Satisfied

    I love Dr.Shahid he is an excellent doctor and has always treated me with the up most respect. I am thankful I found a doctor whom I hope will be there for me for a long time. He is the best Dr. I've ever had.

  • 1015 Hunters Crossing Drive, Alcoa, TN, 37701

    AFC Urgent Care | Urgent Care
    Butch D. Posted on October 05, 2015 | Visited this location October 04, 2015
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    Much Better Than Expected

    I saw Dr Shahid for an inflamed eye because my eye Dr office was not open on Sunday and my eye was not responding to the meds he had given me. The office was well organized, the staff was friendly and helpful, and Dr Shahid was great. He spent about 30 minutes taking my history, reviewing all my meds, examining me thoroughly including some sone tests that went beyond what my eye dr. had done, and asking insightful questions He then left to do some online research and after about 10 minutes gave me a printout with lots of info on the most likely condition that matched my symptoms as well as scripts for meds for immediate relief. Good guy...very humble, funny, and helpful. I would be confident seeing him on any matter within his scope of practice.

  • 5826 Nolenville Pike, Nashville, TN, 37211

    AFC Urgent Care | Urgent Care
    K H Posted on December 20, 2015 | Visited this location December 20, 2015
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    Great Christmas Present.

    Woke up early in the morning on Christmas week in serious need of a phycian. My doctors out of pocket on a Sunday; the ER always a nightmare, so took a chance on this facility. Wonderful experience. It was easy to find, clean, and the staff worked quickly. It was early, so almost no wait, but I appreciated that the staff dealt so fast and so well with a real speed bump to the holidays.

  • 2070 Wall Street, Springhill, TN, 37064

    AFC Urgent Care | Urgent Care
    B A Posted on January 25, 2016 | Visited this location January 25, 2016
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    Waste

    I went here because my rheumatologist's office was closed for a few days and I was in a bad flare. This office advertises as an ER without the wait time, cost and hassle. I call BS. The doctor (Dr. Higgins) not only refused to give me a simple steroid shot like I could literally get at any walk in clinic or minute clinic but said that I was "too chronically ill" for anyone to get involved except for my specialist. Basically after refusing to treat me at all, I was on my way out. She was walking beside me to the waiting room and she asked about a heart device that I had. I was livid. Not only were people near but if she wasn't treating me anyway then it was none of her business. I flat out told her so and left. This place is a waste of time and Spring Hill land. The doctor explained to me they are "more of a clinic for vaccinations if people can't get in to their primary care doctor." Anyway, unless you need an "urgent" booster shot then don't waste your time, energy or money on this "urgent care" clinic.

  • 2070 Wall Street, Springhill, TN, 37064

    AFC Urgent Care | Urgent Care
    Patrick C. Posted on June 09, 2016 | Visited this location June 08, 2016
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    Waste of Time and Money

    Do Not Go Here!!! I went in with pain and left with even more pain and was made to feel as if I was there to feed a pill addiction. This place charged me good money to make me wait for over an hour when I already had an appointment to see the dr. He walks in, gets my info, pokes and probes me in front of his assistant putting me in even more pain than I was originally in, tells me there's nothing wrong, asks me what's going on, why am I now gripping the table and breathing hard, tells me to do what I've already been doing with no results, then writes me a prescription for a cream that nobody carries and costs $130 then sends me on my way without filling out the paperwork I brought in for them. I Repeat, DO NOT GO HERE!!!! THEY WILL RIP YOU OFF AND LEAVE YOU FEELING LIKE A CRIMINAL!!! This place needs to be shut down! They should have at least refunded my money after doing nothing for the second time in a week. This just may result in a lawsuit. That remains to be seen.... If you're actually hurt, go to a real E.R with actual doctors who are trained for this. Whatever you do, don't let Dr. Kromer lay a finger on you.

  • 2070 Wall Street, Springhill, TN, 37064

    AFC Urgent Care | Urgent Care
    anthony D. Posted on September 19, 2016 | Visited this location February 29, 2016
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    STAY AWAY !!!!

    Not sure who is writing these reviews but overall not a great experience. I actually experienced the opposite with urgency and felt it was too laid back with how quickly I was seen for my condition. Aside from the care I had numerous billing issues since my last visit in Feb 2016. I had paid all of my bills back when first provided. Since then another bill showed up in the end of Aug. I called and spoke with billing and told it was a mistake for a test and disregard. It was only for $15 so figured it was addressed but did not toss the statement. Today I just received another bill for the same amount called and spoke with Donna the mgr and basically told they applied a $15 credit and $7 credit but I still owe $15???? When I stated that did not make sense I was chuckled at and just said they would send a new bill but I owed it! I asked where the records were in the ticket when I called on 8/22 and told there are none. Then asked to get the recording played back and told they don't have any? What the heck is that, not to mention I was given a wrong number for corporate when asked. I called the patient advocate and left a message, no call back as of yet. Basically I just paid the $15 as to not have a collection issue but definitely felt slighted and lied too! My advice go to a more professional center that actually cares and has employees you can trust not to be disregarded on a second call. For $15 they lost my business, my families and anyone else that asks. The BBB has numerous open cases reported for billing with this establishment. Not sure how you can have HIPAA compliance if people are not taking your information!!!!!! Take my advice and GO ELSEWHERE.

  • 2070 Wall Street, Springhill, TN, 37064

    AFC Urgent Care | Urgent Care
    anthony D. Posted on September 19, 2016 | Visited this location February 15, 2016
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    Stay Away!!!!

    Not sure who is writing these reviews but overall not a great experience. I actually experienced the opposite with urgency and felt it was too laid back with how quickly I was seen for my condition. Aside from the care I had numerous billing issues since my last visit in Feb 2016. I had paid all of my bills back when first provided. Since then another bill showed up in the end of Aug. I called and spoke with billing and told it was a mistake for a test and disregard. It was only for $15 so figured it was addressed but did not toss the statement. Today I just received another bill for the same amount called and spoke with Donna the mgr and basically told they applied a $15 credit and $7 credit but I still owe $15???? When I stated that did not make sense I was chuckled at and just said they would send a new bill but I owed it! I asked where the records were in the ticket when I called on 8/22 and told there are none. Then asked to get the recording played back and told they don't have any? What the heck is that, not to mention I was given a wrong number for corporate when asked. I called the patient advocate and left a message, no call back as of yet. Basically I just paid the $15 as to not have a collection issue but definitely felt slighted and lied too! My advice go to a more professional center that actually cares and has employees you can trust not to be disregarded on a second call. For $15 they lost my business, my families and anyone else that asks. The BBB has numerous open cases reported for billing with this establishment. Not sure how you can have HIPAA compliance if people are not taking your information!!!!!! Take my advice and GO ELSEWHERE.

  • 72 Highway 304, Calera, AL, 35040

    AFC Urgent Care | Urgent Care
    Donna P. Posted on December 02, 2014 | Visited this location December 02, 2014
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    in PAIN

    I hurt my back really bad it was on a sunday and thought i would go their since doctors offices were closed and it was closer than emergancy room. I called befor i went to see how much it would cost to see a doctor they told me 150.00 so i was in such pain i was willing to pay this i get their and pay my 150.00 upfront i go back to see the doctor told him how much pain i was in he sent me home with muscle relaxers and 50 mgs of tramadol that cost me 45.00 went home and was in agony the rest of the night called the next morning soons as they opened to a very rude person they connected me to mind you all this after i already paid nearly 200.00 to get something done argued a little while with this person i was talking to finally they said they would call me in something else. i go to pick it up it was a whopping 89.00 it was etodolac took it home did nothing for me .Up again all night in agony had to be carried to the bathroom couldnt even walk called doctor back next morning they told me i had to make another trip back to see them again and pay another 50.00 to come back and let them give me the medicine they should have givin me the first time i spent three hundred dollars and was treated terrible i would not recommend taking a animal their much less one of your loved ones i had to go to another doctor spend more money that told me i had a slipped disk in my back and told me no wonder you were in so much pain so please do not take your sick loved ones here you will regret it and be broke to!!!!!

  • 72 Highway 304, Calera, AL, 35040

    AFC Urgent Care | Urgent Care
    Alyxis M. Posted on December 19, 2014 | Visited this location December 01, 2014
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    Fast and helpful

    I was pleasantly surprised when I walked in, was seen, got my prescription filled, and walked back out all in less that 30 minutes! I can't speak for all American family cares but the one in calera is fast and very helpful!

  • 72 Highway 304, Calera, AL, 35040

    AFC Urgent Care | Urgent Care
    Gene F. Posted on April 09, 2015 | Visited this location April 08, 2015
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    Quick and Helpful

    Had horrible pain in back and leg from suspected kidney or prostate infection. Called my Urologist to be told I had to wait two weeks to see them. Opted for Calera American Family Care and was so glad I did. In and out in not time with the Medications I needed to clear up the problem. Have visited this location several times before and the staff are always nice and helpful and you rarely have to wait more than 15 minutes.

  • 72 Highway 304, Calera, AL, 35040

    AFC Urgent Care | Urgent Care
    Do na R. Posted on September 03, 2017 | Visited this location August 28, 2017
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    Donna

    I was very sick with spasmodic coughing and chest congestion. The nurse practicioner spent two minutes in the room and did not even listen to my lung fields or take a chest X-ray. She said she ordered blood work for CBC and walking pneumonia. First lab/nurse could not draw blood even though I am an easy stick. Second person not problem but left a half dollar size black/blue. NP came back in and said you have upper respiratory infection and sinusitis and someone will come in and give you a steroid shot- one minute in the room. She misdiagnosed me and caused me days off work, six days of declining illness and the expense of another doc visit and new medications for bronchitis. I have been a nurse for 35 years-if she had taken some time to ask me my history and symptoms she may have been able to make a better diagnosis and given the proper treatment. If you are really sick I would pass this one by.

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    balakrishna g. Posted on May 29, 2015 | Visited this location September 04, 2015
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    Worst Physician Dr. Hendricks

    Very ugly, rude and mean behavior received from Dr. Hendricks. Never ever saw that kind of bad attitude person.
    Do not try to go there unless you are dying. Complained to corporate office, but they never informed me what their action was against her.

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Toni G. Posted on July 22, 2015 | Visited this location July 22, 2015
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    Great visit!

    I took my son in for a respiratory infection, and saw Dr. Wilkinson. He was very professional and we didn't have a long wait time at all. The staff was very courteous and professional as well. We were even able to get his prescription filled within 10 minutes after seeing the doctor. Didn't have to fill out any additional forms or come back and pick up the prescription later. SO convenient!

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    vinesha j. Posted on October 19, 2015 | Visited this location October 18, 2015
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    WORST PHYSICIAN DR.HENDRICKS

    Very rude and mean behavior i received from her she doesnt care and will not do anything to help you whatever you got going on quick to get rid of you dont put your life in her hands for care cause she dont care wont recommend her to anyone dont go there if you see her run!!!! Like sumone else said ugly, rude and mean behavior

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Lori M. Posted on March 23, 2016 | Visited this location March 23, 2016
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    Allergic reaction to shellfish

    Clinic closes at 6:00pm. I walked in at 6:10pm because door was still open couple of people in waiting area. I had had an allergic reaction to shellfish throat was swollen ask if they were closed she said yes told receptionist I had had an allergic reaction to shrimp could I get an epi shot? She said they couldn't see anymore patients. I said so if I die it's ok? She didn't seem to have a problem with that so I left. I will NEVER go back there again I was absolutely in shock!

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    theresa c. Posted on November 10, 2016 | Visited this location November 01, 2016
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    loved my nurse

    i recently visited because i had strep throat and my nurse, Britnie, was fantastic. Very sweet and gentle with me. She went out of her way to make sure i understood everything.

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Anony M. Posted on December 13, 2016 | Visited this location December 02, 2016
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    WONDERFUL EXPERIENCE

    FAST. IN AND OUT. FRIENDLY. HELPFUL. CLEAN. EVERYTHING YOU WANT FROM AN URGENT CARE!

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    George M. Posted on December 14, 2016 | Visited this location December 14, 2016
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    excellent

    will come back

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Lindsay R. Posted on December 14, 2016 | Visited this location November 17, 2016
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    Great Experience

    Forgot to review, and then found this card cleaning out my car! haha. I had a GREAT experience! I still remember how kind they were to this day! Granted it was not so long ago. But i would 100% recommend this clinic! Its so beautiful on the inside also! Modern and clean. :)

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Jeremiah E. Posted on December 14, 2016 | Visited this location July 05, 2016
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    nice

    I dont remember when i was here just that it was a very fast visit they got me seen and out and got me some medicine
    really friendly people also if i fell sick again i will be come here

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Phil H. Posted on January 20, 2017 | Visited this location January 19, 2017
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    Great Physician Dr Hendrix

    I have been to this facility three times and been very satisfied. Dr Hendrix saw me on two of these time. She was very thorough and professional. I can't imagine what would have caused anyone to give the facility a one-star rating. Wait time was not long at all & they got me out rather quickly. Great Overall Experience (except for the fact that I was sick.)

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Matthew B. Posted on January 20, 2017 | Visited this location January 20, 2017
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    George Tobin

    I found thr nurses and doctors to be very professional and took the time to answer all my questions fully.

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Becky L. Posted on January 27, 2017 | Visited this location January 26, 2017
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    Will never go there again! Dr. Hendricks is the worst!!

    I went into the clinic 10 minutes after they were closed. I didn't know they were closing, the door was not locked. I was having an allergic reaction to something I had eaten. My thoart was itchy and my tongue was swelling. I had already taken 2 Benadryl. Dr. Hendricks came into the waiting room and the first thing she said was " We close at 6" Really!?!? Then she said " well, looking at your breathing, you don't look in distress, so we close at 6. We open back up at 8 in the morning". I wouldn't take a dog there! And I will tell everybody at work not to use them!! Awful experience!!

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Deborah M. Posted on March 06, 2017 | Visited this location March 06, 2017
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    Excellent Service Again

    We have used AFS on numerous occasions and have been very pleased with their attention to details. The absolute best nurse, Mitzi, has been professional and wonderful each visit. Dr Reed was great--very thorough.

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Michael A. Posted on March 21, 2017 | Visited this location March 21, 2017
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    Michael A

    Nurse was very sweet and answered all my questions. She was very kind and didn't make me feel like I was another noname on a long list of nonames. The doctor was very helpful and very professional.

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Jordan G. Posted on March 25, 2017 | Visited this location March 25, 2017
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    Quick Trip for Insulin Refill

    I went to AFC Athens today and it was a beautiful location, very high quality. Everyone was great and professional. I hardly had to wait to be called back, maybe 10 minutes at the most. The service was great! Thank you AFC Athens!

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Paul M. Posted on March 31, 2017 | Visited this location March 30, 2017
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    Not easy to work with.

    They require a visit before treatment if they haven't seen you in seven days even if they know what you need. In the age of online doctors, this is only designed to drive up insurance cost and is ridiculous. This is especially costly when your family has strep and then the flu working its way thru the family.

  • 1285 Highway 72 East, Athens, AL, 35611

    AFC Urgent Care | Urgent Care
    Lorrie F. Posted on April 14, 2017 | Visited this location April 14, 2017
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    Lskidmore

    Great place!

  • 1965 Cobbs Ford Road, Prattville, AL, 36066-7290

    AFC PriMed | Urgent Care
    michele h. Posted on September 30, 2015 | Visited this location September 28, 2015
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    too much personal information

    While i was in my room waiting on the dr or prn...i heard very un perfesional talk..such as how many pens the teage nurse can stuff in her bra...and how a party was sooo wild that past weekend...i had an open wound and I just did not feel i was in a professional place...sorry but its gunna b a very long time before i return to that location...i walked out without medical attention....

  • 1902 South College Street, Auburn, AL, 36832

    AFC Urgent Care | Urgent Care
    Rubye S. Posted on October 02, 2016 | Visited this location July 10, 2016
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    Dr. R

    Worst case of fraud ever experienced. My insurance companies were charged for no service rendered. If you are in need of medical attention, skip the Auburn, AL exit.

  • 1902 South College Street, Auburn, AL, 36832

    AFC Urgent Care | Urgent Care
    Heather W. Posted on April 24, 2017 | Visited this location April 24, 2017
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    Excellent!

    I went today sure that I was going to die due to the lack of air I could breathe due to illness. I was there when they opened (earlier actually because I figured they'd need to call 911 once they saw me). They let me sign in early and everyone was extremely caring and kind. Dr. Powell was very thorough and had a great bedside manner. The pharmacist made sure I knew what I was getting and what it treated. She even explained how to use an properly use and inhaler, a I had no clue. I am feeling so much better already. I highly recommend this place.

  • 1097 Industrial Parkway, Saraland, AL, 36571

    AFC Urgent Care | Urgent Care
    Paula H. Posted on April 18, 2016 | Visited this location April 17, 2016
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    Do not recommend

    I love Dr.Cockrum. She is always nice when I go, however I always to wait an hour plus to be seen. Today I stopped in with a sinus infection. I signed in at 10:15am the name above me signed in at 9:30am. I was not seen till 11:15am. AFC has started to charge people with two insurances a copay. When I question the staff about this they were rude. They could not give me a copy or show me a written form of this new policy. They said this was started March 28, 2016. My mom went to a different AFC two weeks ago and do not have to pay. The staff here proceeded to tell me that it had not been in pace at that time. Mind you, it is April 16,2016, 2 weeks ago would have been April 2,2016. This was implemented March 28,2016. Staff very unprofessional!
    WOULD NOT RECOMMEND AFC!

  • 2445 Murphy Mill Road, Dothan, AL, 36303

    AFC Urgent Care | Urgent Care
    Jan B. Posted on March 16, 2015 | Visited this location March 15, 2015
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    very satisfied patient

    This was my 3rd visit in the last year to the clinic. Staff listens, shows concern, takes their time to treat you and calls the next day to check on you. This has not varied in all my visits. I was in severe pain on my last visit from an acute case of sinusitis that was not diagnosed 2 weeks prior at another out of town urgent care facility. Dr. Thompson and his staff listened to my history, examed me, double checked to rule out flu due to my fever, prescribed meds, and called them in. I am happy to report that my pain is lessened and I finally feel that I am truly on the mend. Thank you American Family Care of Dothan, Al. ! I highly recommend this clinic to anyone in need of quality care!

  • 2445 Murphy Mill Road, Dothan, AL, 36303

    AFC Urgent Care | Urgent Care
    Dexter W. Posted on December 21, 2016 | Visited this location December 21, 2016
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    Always Helpful

    I've been to this AFC numerous times, always have great service, short wait time and very thorough. You'll be sure to be taken care of between the doctors and nurses here, anytime you come in.

  • 1595 E. Main Street, Prattville, AL, 36066-5509

    AFC PriMed | Urgent Care
    Renee K. Posted on March 14, 2016 | Visited this location March 12, 2016
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    Dr Rodolpho veluz

    I had to visit this facility because my blood pressure had gone out of control, I came in with headache, ears ringing, and seeing spots. When the doctor finally made an appearance he listened to my breathing, didn't ask any questions except what meds I took, and lectured me on the necessity of taking regular medications. I know that they can give you a medication to bring your BP down quickly, I have had real doctors do it for me before, he didn't care. I could have had a stroke on my way out the door and it wouldn't have changed his course of treatment. If this is the choice if doctor you have to see here you are better off going to a vet.

  • 4452 US Highway 231, Wetumpka, AL, 36092

    AFC PriMed | Urgent Care
    Sherry D. Posted on October 27, 2015 | Visited this location October 27, 2015
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    Quack Central

    Horrible, horrible, horrible!!!! Please don"t waste your money and risk your health with this facility. Staff was very unprofessional and didn't seem to know what they were. doing. They didn't even know how to check my oxygen levels. The doctors didn't bother to ask pertinent health questions, order any lab work and prescribed outdated medication. I unfortunately had to go back for a follow up visit because the meds they prescribed were not fillible and I had missed a day of work because I was still very sick while in their. I was flabbergasted. when they refused to give an excuse for missing work the previous day. Please save yourself from a horrible experience and do not go there!!!

  • 4452 US Highway 231, Wetumpka, AL, 36092

    AFC PriMed | Urgent Care
    Chelsea R. Posted on October 09, 2016 | Visited this location October 08, 2016
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    Excellent Care

    I went to AFC/Primed in Wetumpka today and they treated me very well. I will definitely use them for my entire family. Excellent Care from start to finish. Thanks to everyone!

  • 4452 US Highway 231, Wetumpka, AL, 36092

    AFC PriMed | Urgent Care
    K S. Posted on October 18, 2016 | Visited this location October 17, 2016
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    EXCELLENT CARE

    All around great service from beginning to end from the receptionist to the doctor.

  • 4452 US Highway 231, Wetumpka, AL, 36092

    AFC PriMed | Urgent Care
    Erin H. Posted on March 21, 2017 | Visited this location March 20, 2017
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    Great Care!

    There was hardly any wait time, the front desk ladies were very nice and helpful. The nurses were helpful and very knowledgeable. Dr. Robinson was awesome he was very professional as well as very thorough with my son's care. I didn't feel rushed or that I was being blown off with my concerns. Great experience all around!

  • 4452 US Highway 231, Wetumpka, AL, 36092

    AFC PriMed | Urgent Care
    Vicki D Posted on March 25, 2017 | Visited this location March 24, 2017
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    Wonderful!

    I was seen pretty quickly. Like - whisked away to the back within 10-15 minutes. Unheard of, really. Then I had to wait maybe 20-30 on doc, but that's typical - even when you schedule an appt with your PCP. Dr. Spencer was great! Very personable. Listened attentively to concerns and even told me some things I didn't know. Whaaaa? Please don't pay attention to that Sherry D. review... Seems like she just called out of work and wanted a dr note she didn't get. :/ Sherry D. also doesn't know the difference between there, their and they're. Don't trust her. Haha

  • 560 New York Ave., Lyndhurst, NJ, 07071

    AFC Urgent Care | Urgent Care
    Karen B. Posted on January 21, 2015 | Visited this location January 20, 2015
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    Dismissive

    My primary doctor was not in and I was in alot of pain due to cellultitis on my stomach. So I went to urgent care. The male doctor looked at it and at first was going to prescribe antibiotics and have the helper clean and bandage it. Then he looked again and said, no, you need an IV antibiotic and should go to the emergency room. they wouldnt even bandage my sore. wtf? For a $35.00 copay thats the least you could have done. So I asked, "you wont give me antibiotics". He said no because they wont work and if I do give them to you and something happens, well you know the rest. Then he left. No more than 3 minutes total. So I went directly to my primary dr. and he prescribed antibiotics and said the cellultitis is not at the point of needing IV antibiotic. Today is the day following the incident and already the antibiotic is working. WILL NEVER GO BACK TO THIS PLACE.

  • 560 New York Ave., Lyndhurst, NJ, 07071

    AFC Urgent Care | Urgent Care
    katrina w. Posted on September 29, 2016 | Visited this location September 29, 2016
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    Horrible place!

    Went with my husband here for a bad back pain that was causing him nausea. The doctor was extremely rude and treated him like he was faking it to get pain killers. When he confronted her on how she treated him she offered to write him a prescription for pain killers (which upset us even more) he told her all he wants is a x-ray or help finding out what's wrong. I wouldn't even recommend this place to my worest enemy!

  • 1800 Howell Mill Rd., Atlanta, GA, 30318

    AFC Urgent Care | Urgent Care
    Rodney P. Posted on December 24, 2013 | Visited this location December 23, 2013
    Quality
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    As a Healthcare professional for 30 years. I would stay away from this place!

    12/23/2013. After working 12 hours in a very busy PICU, I arrived at this Howell Mill location to get an RX for pink eye. My copay wouold have been $50. No problem. At 7:30 pm I was met at the door by a very rude (pretending to be a doctor) who told me they had seen 60 patients today and were not seeing another patient. I almost gave it back to her. As a provider of quality care I would urge everyone to stay clear of this QUACK IN A BOX!

  • 150 E. Pennsylvania Ave., Downingtown, PA, 19335

    AFC Urgent Care | Urgent Care
    Norma J Posted on May 23, 2017 | Visited this location May 23, 2017
    Quality
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    My first Visit to Urgent Care

    I went to Urgent care today. The staff was terrific Dr.Schmidt listened to all my concerns I had to have blood drawn. Terry draw my blood she was great I have had blood drawn many times and she was the Best.

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Micha-Michelle C. Posted on January 19, 2014 | Visited this location January 19, 2014
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    Disgusted with Doctor's Behavior

    I have never in my life written a review about a health care provider. I sure am now.

    My husband went to Dr. Express due to mouth/tooth pain. He has had this many times before as he has a genetic disorder which the teeth wear away. We were unable to see his Dentist so I called to see if he could get in on a Sunday. We could, so in we went.

    Things started off Great! Front desk was wonderful. Then it went south. He waited an hour and a half to be seen (but we can say that it was Sunday, so that makes sense).

    Now in the Room! Great! Or not. The Nurse didn't know how to work not 1 but 2 different thermometers. Finally my husband showed her how. Okay fine! That happens. Then in comes the Dr Nancy Fleurancois

    She insinuates that my husband does drugs. The man doesn't even like to take Ibuprophen. When he tells her it is a genetic disorder, she asks about all the tests he got from his Dentist and was dissatisfied with the answers. Later she brings back up that she really only sees this kind of tooth decay with drug use. Seriously?

    Then she does the sinus tap. Her nails poke him (not painfully but she pokes him). When he says the only discomfort is her nails, she feels the need to argue with him! Dr. Fleurancois says that she keeps her nails short enough that it has to be his sinuses. Wow, because my husband can't tell the difference between a fingernail poking him and internal sinus pain?

    Lastly, as she is examining his mouth, Dr. Fleurancois actively has a disgusted look on her face! I'm sorry, my husband is a human being and deserves to be treated with respect. Yes he has tooth decay, as stated before it is genetic, not drug use. This behavior is absolutely horrendous. It may not be my place to say that it's inappropriate but I work in the health care field and I have never in my 11 years of experience treated someone who has any sort of genetic disorder with disgust.

    Finally Dr Fleurancois decided to just passive aggressively say that it doesn't matter if it was a sinus infection or a tooth pain because it is the same treatment for both and she doesn't want to argue. Seriously? This has to be the worst experience ever for my husband.

    Warning. If you decide to go, and your get Dr Nancy Fleurancois you better be in perfect health or she will just judge you right out of the gate.

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Keith P. Posted on February 15, 2016 | Visited this location February 03, 2016
    Quality
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    Really Appreciated Attentive Staff

    My son had a severe ear infection and we got to Doctors Express just before closing at 8pm (which I felt bad about) but the staff could not have been more welcoming. I really appreciated how the set Andrew at ease and e-prescribed his medication so we could get it filled right away. Great experience!

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Jerry M. Posted on February 22, 2016 | Visited this location February 20, 2016
    Quality
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    Really Good Option in Lake Ridge

    I woke up with a burning throat on a Saturday and was lucky to have Doctors Express in my local shopping center at The Glen. Then nurses and the doctor were very friendly and professional. Got looked at and my script was waiting for me at the pharmacy. Thanks!

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Kevin P. Posted on June 16, 2016 | Visited this location June 06, 2016
    Quality
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    Very Caring and efficient

    I was so happy to chosen Doctor Express when I had a terrible sinus infection. I felt they were going to do everything they could do get me better. I didn't have to wait long to see the doctor and the staff called in my prescription and it was ready for me when I got to the CVS.

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Jenn T. Posted on October 19, 2016 | Visited this location October 17, 2016
    Quality
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    My new primary care doctors

    I am so thrilled that my neighborhood urgent care now offers primary care. I can now go for a "regular doctor" visit after work with or with out an appointment. Thank you-thank you!

  • 1467 Woodruff Rd., Greenville, SC, 29605

    AFC Urgent Care | Urgent Care
    Anne M. Posted on September 10, 2016 | Visited this location September 09, 2016
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    Excellent !

    I brought my husband in yesterday 9/9 for some major hip pain. Dr.Sozzi was excellent! My problem was the woman who weighed him and brought us into to exam room, told us "they will NOT be able to prescribe any pain meds for you". My husband looked at her in disbelief! She was obviously mistaken! He received 2) shots and prescripts. I think someone in management should have a talk with that employee ASAP! We were thinking about walking out when she said that. Glad we didn't, as my husband is feeling so much better today. Thank you!

  • 5475 Poplar Ave., Memphis, TN, 38119

    AFC Urgent Care | Urgent Care
    Avery I. Posted on August 08, 2014 | Visited this location August 06, 2014
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    Great place plus Sinus Cocktail Shot!!!!

    Finally, a walk-in where I get to see a doctor. Had sinus junk from Memphis weather and couldn't find a place to get a shot. Went to Shot Nurse (great place also for my B-12 shots) and they sent me to Doctors Express, thanks. Got in and out quick, waited like, maybe 10 minutes so that was great. Front desk was nice. Dr. Norris ... great! Wish there was one closer to my house in Cooper-Young area but still not a bad drive. I would recommend this place.

  • 1494 W. Wade Hampton Blvd., Greer, SC, 29650

    AFC Urgent Care | Urgent Care
    Steve C. Posted on December 20, 2016 | Visited this location December 19, 2016
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    Great Place to go for medical treatment

    My regular doctor was out of town and I needed to see a doctor today. I called and was told the wait time would be about an hour. I got there and filled out a few forms and was talking to a doctor in less than an hour.
    Everyone was very polite and helpful. Dr. Hudson was also professional and understanding of my conditions. She prescribed the medications that I needed, they faxed it over to my pharmacy and I was on my way.
    Overall I am completely satisfied with the care that I received and would recommend AFC Urgent Care.

  • 161 Boston Ave., Bridgeport, CT, 06610

    AFC Urgent Care | Urgent Care
    Clarice J. Posted on March 11, 2014 | Visited this location March 11, 2014
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    Sick patient

    Everyone extremely courteous and professional. I didn't have to wait long. Dr. Heffer answered all of my questions and concerns. I'm so glad that there is finally an Urgent Care office near my home.

  • 219 Centre St., Malden, MA, 02148

    AFC Urgent Care | Urgent Care
    Ryan H. Posted on February 18, 2017 | Visited this location February 17, 2017
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    Great Care!

    Went for what I thought was the flu. Was in and out quickly and the doctor and staff were great! Highly recommend!

  • 464 Eagle Rock Avenue, West Orange, NJ, 07052

    AFC Urgent Care | Urgent Care
    Ann P. Posted on May 05, 2015 | Visited this location April 26, 2015
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    Convenient but expensive and poor care

    great location, easy access. BUT first charged 2x doctor visit copay because they can provide higher level of service than standard family practitioner can. More importantly, my relatively severe case of poison ivy was treated by prescription with single pill, 5 day steroid regime. After the 5 days, I was traveling and suffered through extreme spread of the poison ivy, resulting in an out of state clinic visit and injection, plus prescription of what would have been the correct 12 day declining dose steroid. Would NOT return to this location based on this quality of care.

  • 464 Eagle Rock Avenue, West Orange, NJ, 07052

    AFC Urgent Care | Urgent Care
    Arliss F. Posted on September 09, 2016 | Visited this location September 05, 2016
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    Saved myself a trip to the ER

    Didn't have to make an appointment. They accepted my insurance and only had to pay a co-pay, cheaper than my Emergency room co-pay! Faster too, in and out in less than an hour. Place is very clean and the staff was very helpful.

  • 464 Eagle Rock Avenue, West Orange, NJ, 07052

    AFC Urgent Care | Urgent Care
    Loraine P. Posted on August 08, 2017 | Visited this location August 08, 2017
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    Visit for UTI

    I had quick and immediate service. The staff and Dr. were friendly and understood the discomfort I was having. An e-prescription was sent to CVS.

    Thank you!

  • 3161 N Rock Rd., Wichita, KS, 67226

    AFC Urgent Care | Urgent Care
    Christopher B. Posted on July 17, 2017 | Visited this location July 16, 2017
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    Excellent service

    I had an inner ear problem since coming back from FL a couple of days ago. The Dr. was able to quickly diagnose the problem and gave me a steroid shot and some antibiotics to assist in the healing process. This was the second time I had used this facility and I highly recommend it for routine medical issues.

  • 15415 Panama City Beach Parkway, Panama City Beach, FL, 32413

    AFC Urgent Care | Urgent Care
    Brenda T. Posted on February 02, 2017 | Visited this location February 02, 2017
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    NURSE CHARM

    WE WERE WARMLY GREETED AND TAKEN BACK TO A ROOM TO WAIT ON THE DR. NURSE CHARM WAS VERY FRIENDLY AND MADE YOU FEEL RELAXED. SHE IS VERY KIND AND YOU CAN TELL SHE LIKES HER JOB AND CARES FOR HER PATIENTS.

  • 15415 Panama City Beach Parkway, Panama City Beach, FL, 32413

    AFC Urgent Care | Urgent Care
    Brooke M Posted on June 01, 2017 | Visited this location June 01, 2017
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    I'm still here

    I have currently been at the office for 2 hours now. I still have yet to see a doctor. The nurse who took my weight, temp, etc was very nice. I would like to say the doctor is also nice but I have only heard him outside of my room walking around. Beyond frustrated at this point! I will never use this place again.

  • 7411 N. Keystone Ave. , Indianapolis, IN, 46240

    AFC Urgent Care | Urgent Care
    Sarah R. Posted on January 04, 2017 | Visited this location January 04, 2017
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    Best treatment, truly caring service!

    My daughter stepped on a bottle of nail polish and it broke, leaving a couple of wounds (and purple nail polish) in her foot. She was very nervous and sore, and didn't want me touching it more than to clean it. I was just worried that maybe she still had some glass in her foot. We called and found out they accepted our insurance and headed that way. We were greeted with a smile and as soon as a few papers were filled out, we were taken back to a room right away. They cleaned her foot, carefully, but well and gave us a script for antibiotics. They were quick and efficient and seemed to really care about us. That was so nice. I'm so glad we chose to go there and if we ever need immediate care again, we will certainly return! Thanks for taking such good care of my girl!

  • 607 Main Avenue, Norwalk, CT, 06851

    AFC Urgent Care Norwalk | Urgent Care
    Bruce B. Posted on December 24, 2015 | Visited this location December 17, 2015
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    An Excellent Urgent Care Center

    I had a sore throat, and my primary care doctor was unavailable until the following day. I drove here and was seen right away. The attention and care were outstanding. I was impressed by the facility, which is up to date and spotless. Moreover, the staff could not have been more welcoming and attentive to my needs. There is a great need for urgent care, and Doctors Express is an outstanding addition to the Norwalk area.

  • 334 Elden Street, Herndon, VA, 20176

    AFC Urgent Care and Family Care | Urgent Care
    Joe S. Posted on January 20, 2017 | Visited this location January 11, 2017
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    Neat and very professional environment medical center

    I loved this place
    This Urgent Care is a very neat professional set up. They have places for the kids to play and their staff know what they are doing. I had a migraine attack and they did triage before other walk-in patients. I was taken to a room that was dim lighted. I could relax in a spa music environment and offered water and was taken care of in a very kind, caring and professional manner. I recommend them for all patients I am very happy eventually we have a full service Urgent care in Herndon/Reston area. They have Xray machine, full lab and procedure room. Next time I will go there if I need and will recommend them for everyone as well.

    thanks

  • 334 Elden Street, Herndon, VA, 20176

    AFC Urgent Care and Family Care | Urgent Care
    Joe S. Posted on January 20, 2017 | Visited this location January 12, 2017
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    Nice professional, setting; Urgent a Family Care all-in-one!

    This Urgent Care is a very neat professional set up. They have places for the kids to play and their staff know what they are doing. I had a migraine attack and they did triage before other walk-in patients. I was taken to a room that was dim lighted. I could relax in a spa music environment and offered water and was taken care of in a very kind, caring and professional manner. I recommend them for all patients I am very happy eventually we have a full service Urgent care in Herndon/Reston area. They have Xray machine, full lab and procedure room. Next time I will go there if I need and will recommend them for everyone as well.

    thanks

  • 334 Elden Street, Herndon, VA, 20176

    AFC Urgent Care and Family Care | Urgent Care
    Bowen M. Posted on January 22, 2017 | Visited this location January 10, 2017
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    Reston has its own Full Service Urgent Care,,, yeaaaa

    Finally Reston have the closest Full Service Urgent Care, which we needed for long time. When I was always looking for an Urgent Care on google, the closest Authentic Urgent Care, showing was either in Sterling or Ashburn,,, Or I had to go to Inova or Reston hospital Emergency room and stuck with long wait and thousands of Dollars bill. I found their location very convenient that I could walk. It is located in Reston neighborhood, just 2-3 light away from Reston. AFC has plenty of Parking, staff are very nice and helpful. It is clean and brand new facility with all very advanced equipments. I had a cough for a week, and was going to Reston Hospital Center ER or going to Patient First in Sterling, which was at least ten miles away. I google searched and found AFC only miles away, with Xray machine. I knew my situation is not that bad to go to ER and pay a lot of money, but I didn't want to go to those fake Urgent Care that does not have an Xray machine, and get a slip to go to another place for an X-Ray. Or physician compromise my health because they are not well-equipped. I went to this new AFC, it was a huge center, fully equipped with anything a patient with urgent care need, may need. But the environment was more friendly other Urgent Care I had been in the past. It was very relaxing environment and better than my expectation from medical setting. They physician give me some inhalation therapy and actually did an Xray, in 30 min I received my Xray result and I chose to pick my Zpack from them,,, it was so convenient that they had a pharmacy on site.
    I am glad that I don't have to drive any more to Ashburn or Sterling for my immediate health need and don't have to go to Inova or Reston hospital center, while my primary care doctor is out of town or doesn't have time for me. I am going for physical and other medical needs because they do primary care as well, so this is something that at least I don't have to be worried about.

    thanks

  • 16912 San Fernando Mission Blvd, Granada Hills, CA, 91344

    AFC Urgent Care | Urgent Care
    Sahak V. Posted on June 12, 2017 | Visited this location June 02, 2017
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    Clean & Fast!

    Was in and out in 30 minutes! Couldn't be happier.