AFC Doctors Express Urgent Care

  • 16 Reviews

About AFC Doctors Express Urgent Care

AFC Doctors Express is a subsidiary of American Family Care and known known officially as AFC Urgent Care, one of the largest urgent care operators in the United States. Doctors Express was acquired by American Family Care in 2013. Nearly all of the AFC Doctors Express clinics are independently owned franchises sharing a common brand. Each of their clinics is open 7 days a week for extended hours and sees walk-in patients for non-emergent healthcare needs. 

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Healthcare Clinic Locations
  • 560 New York Ave., Lyndhurst, NJ, 07071

    AFC Urgent Care | Urgent Care
    Karen B. Posted on January 21, 2015 | Visited this location January 20, 2015
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    Dismissive

    My primary doctor was not in and I was in alot of pain due to cellultitis on my stomach. So I went to urgent care. The male doctor looked at it and at first was going to prescribe antibiotics and have the helper clean and bandage it. Then he looked again and said, no, you need an IV antibiotic and should go to the emergency room. they wouldnt even bandage my sore. wtf? For a $35.00 copay thats the least you could have done. So I asked, "you wont give me antibiotics". He said no because they wont work and if I do give them to you and something happens, well you know the rest. Then he left. No more than 3 minutes total. So I went directly to my primary dr. and he prescribed antibiotics and said the cellultitis is not at the point of needing IV antibiotic. Today is the day following the incident and already the antibiotic is working. WILL NEVER GO BACK TO THIS PLACE.

  • 560 New York Ave., Lyndhurst, NJ, 07071

    AFC Urgent Care | Urgent Care
    katrina w. Posted on September 29, 2016 | Visited this location September 29, 2016
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    Horrible place!

    Went with my husband here for a bad back pain that was causing him nausea. The doctor was extremely rude and treated him like he was faking it to get pain killers. When he confronted her on how she treated him she offered to write him a prescription for pain killers (which upset us even more) he told her all he wants is a x-ray or help finding out what's wrong. I wouldn't even recommend this place to my worest enemy!

  • 1800 Howell Mill Rd., Atlanta, GA, 30318

    AFC Urgent Care | Urgent Care
    Rodney P. Posted on December 24, 2013 | Visited this location December 23, 2013
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    As a Healthcare professional for 30 years. I would stay away from this place!

    12/23/2013. After working 12 hours in a very busy PICU, I arrived at this Howell Mill location to get an RX for pink eye. My copay wouold have been $50. No problem. At 7:30 pm I was met at the door by a very rude (pretending to be a doctor) who told me they had seen 60 patients today and were not seeing another patient. I almost gave it back to her. As a provider of quality care I would urge everyone to stay clear of this QUACK IN A BOX!

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Micha-Michelle C. Posted on January 19, 2014 | Visited this location January 19, 2014
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    Disgusted with Doctor's Behavior

    I have never in my life written a review about a health care provider. I sure am now.

    My husband went to Dr. Express due to mouth/tooth pain. He has had this many times before as he has a genetic disorder which the teeth wear away. We were unable to see his Dentist so I called to see if he could get in on a Sunday. We could, so in we went.

    Things started off Great! Front desk was wonderful. Then it went south. He waited an hour and a half to be seen (but we can say that it was Sunday, so that makes sense).

    Now in the Room! Great! Or not. The Nurse didn't know how to work not 1 but 2 different thermometers. Finally my husband showed her how. Okay fine! That happens. Then in comes the Dr Nancy Fleurancois

    She insinuates that my husband does drugs. The man doesn't even like to take Ibuprophen. When he tells her it is a genetic disorder, she asks about all the tests he got from his Dentist and was dissatisfied with the answers. Later she brings back up that she really only sees this kind of tooth decay with drug use. Seriously?

    Then she does the sinus tap. Her nails poke him (not painfully but she pokes him). When he says the only discomfort is her nails, she feels the need to argue with him! Dr. Fleurancois says that she keeps her nails short enough that it has to be his sinuses. Wow, because my husband can't tell the difference between a fingernail poking him and internal sinus pain?

    Lastly, as she is examining his mouth, Dr. Fleurancois actively has a disgusted look on her face! I'm sorry, my husband is a human being and deserves to be treated with respect. Yes he has tooth decay, as stated before it is genetic, not drug use. This behavior is absolutely horrendous. It may not be my place to say that it's inappropriate but I work in the health care field and I have never in my 11 years of experience treated someone who has any sort of genetic disorder with disgust.

    Finally Dr Fleurancois decided to just passive aggressively say that it doesn't matter if it was a sinus infection or a tooth pain because it is the same treatment for both and she doesn't want to argue. Seriously? This has to be the worst experience ever for my husband.

    Warning. If you decide to go, and your get Dr Nancy Fleurancois you better be in perfect health or she will just judge you right out of the gate.

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Keith P. Posted on February 15, 2016 | Visited this location February 03, 2016
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    Really Appreciated Attentive Staff

    My son had a severe ear infection and we got to Doctors Express just before closing at 8pm (which I felt bad about) but the staff could not have been more welcoming. I really appreciated how the set Andrew at ease and e-prescribed his medication so we could get it filled right away. Great experience!

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Jerry M. Posted on February 22, 2016 | Visited this location February 20, 2016
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    Really Good Option in Lake Ridge

    I woke up with a burning throat on a Saturday and was lucky to have Doctors Express in my local shopping center at The Glen. Then nurses and the doctor were very friendly and professional. Got looked at and my script was waiting for me at the pharmacy. Thanks!

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Kevin P. Posted on June 16, 2016 | Visited this location June 06, 2016
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    Very Caring and efficient

    I was so happy to chosen Doctor Express when I had a terrible sinus infection. I felt they were going to do everything they could do get me better. I didn't have to wait long to see the doctor and the staff called in my prescription and it was ready for me when I got to the CVS.

  • 4167 Merchant Plaza, Woodbridge, VA, 22192

    AFC Urgent Care | Urgent Care
    Jenn T. Posted on October 19, 2016 | Visited this location October 17, 2016
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    My new primary care doctors

    I am so thrilled that my neighborhood urgent care now offers primary care. I can now go for a "regular doctor" visit after work with or with out an appointment. Thank you-thank you!

  • 1467 Woodruff Rd., Greenville, SC, 29605

    AFC Urgent Care | Urgent Care
    Anne M. Posted on September 10, 2016 | Visited this location September 09, 2016
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    Excellent !

    I brought my husband in yesterday 9/9 for some major hip pain. Dr.Sozzi was excellent! My problem was the woman who weighed him and brought us into to exam room, told us "they will NOT be able to prescribe any pain meds for you". My husband looked at her in disbelief! She was obviously mistaken! He received 2) shots and prescripts. I think someone in management should have a talk with that employee ASAP! We were thinking about walking out when she said that. Glad we didn't, as my husband is feeling so much better today. Thank you!

  • 5475 Poplar Ave., Memphis, TN, 38119

    AFC Urgent Care | Urgent Care
    Avery I. Posted on August 08, 2014 | Visited this location August 06, 2014
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    Great place plus Sinus Cocktail Shot!!!!

    Finally, a walk-in where I get to see a doctor. Had sinus junk from Memphis weather and couldn't find a place to get a shot. Went to Shot Nurse (great place also for my B-12 shots) and they sent me to Doctors Express, thanks. Got in and out quick, waited like, maybe 10 minutes so that was great. Front desk was nice. Dr. Norris ... great! Wish there was one closer to my house in Cooper-Young area but still not a bad drive. I would recommend this place.

  • 1494 W. Wade Hampton Blvd., Greer, SC, 29650

    AFC Urgent Care | Urgent Care
    Steve C. Posted on December 20, 2016 | Visited this location December 19, 2016
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    Great Place to go for medical treatment

    My regular doctor was out of town and I needed to see a doctor today. I called and was told the wait time would be about an hour. I got there and filled out a few forms and was talking to a doctor in less than an hour.
    Everyone was very polite and helpful. Dr. Hudson was also professional and understanding of my conditions. She prescribed the medications that I needed, they faxed it over to my pharmacy and I was on my way.
    Overall I am completely satisfied with the care that I received and would recommend AFC Urgent Care.

  • 161 Boston Ave., Bridgeport, CT, 06610

    AFC Urgent Care | Urgent Care
    Clarice J. Posted on March 11, 2014 | Visited this location March 11, 2014
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    Sick patient

    Everyone extremely courteous and professional. I didn't have to wait long. Dr. Heffer answered all of my questions and concerns. I'm so glad that there is finally an Urgent Care office near my home.

  • 219 Centre St., Malden, MA, 02148

    AFC Urgent Care | Urgent Care
    Ryan H. Posted on February 18, 2017 | Visited this location February 17, 2017
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    Great Care!

    Went for what I thought was the flu. Was in and out quickly and the doctor and staff were great! Highly recommend!

  • 464 Eagle Rock Avenue, West Orange, NJ, 07052

    AFC Urgent Care | Urgent Care
    Ann P. Posted on May 05, 2015 | Visited this location April 26, 2015
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    Convenient but expensive and poor care

    great location, easy access. BUT first charged 2x doctor visit copay because they can provide higher level of service than standard family practitioner can. More importantly, my relatively severe case of poison ivy was treated by prescription with single pill, 5 day steroid regime. After the 5 days, I was traveling and suffered through extreme spread of the poison ivy, resulting in an out of state clinic visit and injection, plus prescription of what would have been the correct 12 day declining dose steroid. Would NOT return to this location based on this quality of care.

  • 464 Eagle Rock Avenue, West Orange, NJ, 07052

    AFC Urgent Care | Urgent Care
    Arliss F. Posted on September 09, 2016 | Visited this location September 05, 2016
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    Saved myself a trip to the ER

    Didn't have to make an appointment. They accepted my insurance and only had to pay a co-pay, cheaper than my Emergency room co-pay! Faster too, in and out in less than an hour. Place is very clean and the staff was very helpful.

  • 7411 N. Keystone Ave. , Indianapolis, IN, 46240

    AFC Urgent Care | Urgent Care
    Sarah R. Posted on January 04, 2017 | Visited this location January 04, 2017
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    Best treatment, truly caring service!

    My daughter stepped on a bottle of nail polish and it broke, leaving a couple of wounds (and purple nail polish) in her foot. She was very nervous and sore, and didn't want me touching it more than to clean it. I was just worried that maybe she still had some glass in her foot. We called and found out they accepted our insurance and headed that way. We were greeted with a smile and as soon as a few papers were filled out, we were taken back to a room right away. They cleaned her foot, carefully, but well and gave us a script for antibiotics. They were quick and efficient and seemed to really care about us. That was so nice. I'm so glad we chose to go there and if we ever need immediate care again, we will certainly return! Thanks for taking such good care of my girl!