Advocate Health Care

  • 4 Reviews

About Advocate Health Care

Advocate Health Care operates nearly a dozen urgent care centers in Illinois providing convenient, prompt walk-in medical care 7 days a week with lab and X-ray services on site. Occupational health services are also available at each of their locations.

17
Healthcare Clinic Locations
  • 15900 W. 127th Street, Lemont, IL, 60439

    Advocate Good Samaritan Immediate Care | Urgent Care
    Michelle B. Posted on May 13, 2016 | Visited this location March 25, 2016
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    Do Not Go! They will bill you through the roof! 2 bills, 1 for doctor, 1 for the building!

    The clinic staff and physicians are nice and knowledgeable, but only reserve this place if you cannot see your actual physician or you feel like paying alot of money! I was just billed a "hospital building fee" even though they are not a hospital, this is just a regular urgent care office. Had I gone to my physician, I would have only paid a co pay.

  • 15900 W. 127th Street, Lemont, IL, 60439

    Advocate Good Samaritan Immediate Care | Urgent Care
    Ken L Posted on May 20, 2016 | Visited this location February 21, 2016
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    Place is a scam

    Always liked this clinic, but no more. My wife had the flu and decided to stop in. She spent a couple minutes with the doctor who wrote a prescription and sent her home - nothing more. We have Blue Cross PPO - good insurance, that includes a co-pay for a specialist of $50. In the past, this was the end of it. About two weeks later, get an invoice from Advocate Good Samaritan, which after Blue Cross paid their part of it, was for an additional $175. I called because I was sure it was an administrative mistake, but it turned out the $50 copay was to cover the doctor, and the $175 was a 'facilities charge'. On top of what this visit for the flu cost us, Blue Cross paid another $250 - so altogether it was about a $500 visit. I told them is was a scam and we will never again set foot in their clinic.

  • 4001 Vollmer Rd., Olympia Fields, IL, 60461-3168

    Olympia Fields Immediate Care | Urgent Care
    Diane D. Posted on March 06, 2017 | Visited this location March 04, 2017
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    Don't waste your time going here

    I had a horrible experience here. I went online at 10:30am and scheduled an appointment for 2:30pm. I got an e-mail confirming my appointment. When I arrived at the office, the door was locked and there was a sign on the door saying they were closed. I called the number on my confirmation to find out what was going on. The call was answered at some call center which had no way of contacting the actual office. I went back to the door and waited for someone to walk out so I could go in. I told the person at the desk that I had an appointment. She said, "We're closed. The doctor isn't seeing any more patients." I again told her I had a confirmation for my appointment. Her rely was, "That doesn't mean anything." There were at least 5 people waiting to see the doctor. So there I am, in pain, being told I'm out of luck. The receptionist handed me a sheet which listed 3 other locations I could try. By this time it was 2:45 and all 3 locations close at 4. Being a reasonably intelligent person, I knew I would not be seen at any of these locations before they closed at 4. This whole time the woman at the desk acted as if I was being unreasonable and had no reason to be mad. I asked to speak with the doctor which was met with a smirk and a "no, he's not coming out here." So basically, had I known that my appointment "didn't mean anything", I could have just gone as a walk-in patient at 10:30am when this little journey began. Unfortunately, we lost our insurance and are now stuck paying for insurance ourselves. This is only our third month with this insurance which requires us to use Advocate. For the last 34 years, we have used Ingalls Healthcare system and I can honestly say I have never, ever had this type of experience with them. They have been wonderful. If this experience is any indication of our future with this insurance, I think I may just bite the bullet and pay a couple of hundred dollars more a month to not have to deal with Advocate. To add insult to injury, I ended up going to the Minute Clinic at CVS and paid $120 for my office visit because Minute Clinic isn't covered by my insurance. Advocate would have been a $50 co-pay. So I'm out $70 on the deal. I can understand where they may reach the maximum number of patients they can see in one day, but why wasn't a person who was a walk-in patient turned away instead of cancelling my appointment without notifying me?

  • 600 S Randall Rd., Algonquin, IL, 60102-5935

    Advocate Sherman Immediate Care | Urgent Care
    Bobbie H. Posted on April 04, 2017 | Visited this location April 04, 2017
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    Horrible service

    I received the worst service & rudeness by the employees I will never go back there and do not recommend this place.