Annual Physical Exam
in Moraga, CA

It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Really friendly. Excellent experience.

Started with Hello at the reception Very knowledgeable and friendly staff

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

The wait time was a little bit long, but they were able to wrap my sprained ankle and provide me with crutches in an out within one hour.

My soar throat turned into an ear ache and sinus congestion. Looked for an urgent care clinic nearby and found Instant Urgent Care. Had taken my daughter there once before but she needed an x-ray they couldn’t provide so didn’t experience the full service. Glad I went back. Got a little lucky in that there was only one patient ahead of me. Everything was smooth and efficient. In and out in less than 30 minutes.